Category: Sales

Being a CEO is tough.  Being a new CEO is even tougher. There are lessons to learn, often complicated by your own team members. I was having lunch with a recently appointed CEO of a small manufacturing company and I asked “How are sales?”  The answer in a nutshell: “Not good.” She explained that sales were…

The following is a guest post created by DirectLync’s Head of Marketing, Christine Williams. DirectLync, an ECS strategic partner, offers small businesses an all-in-one digital marketing platform to achieve their sales & marketing goals. To learn more about their product and services, visit www.directlync.com. Most small businesses have a website. Whether you built it yourself or used an agency,…

Who doesn’t love movie quotes?  They have a way of inspiring us and of making us laugh. And, of course, the best ones are incredibly memorable. At ECS, we are all fans of great movie quotes and find that there are some – actually quite a few – that are tied to business and the…

Margo Michel joined ECS earlier this year, and has been asked how she came to be a part of the team.  Here, she shares her story in her own words. Some background information: over the past 20+ years, Margo has accumulated considerable CRM (customer relationship management) experience working for startups and small, high growth companies. …

This is a joint piece written by Bill Morrow, prior VP of Sales & ECS Managing Partner, and Harriet Stein, a leader in the field of Mindfulness & Owner of Big Toe in the Water. “Sales is about people. The more we are able to be in the moment, pay full attention to what’s happening…

Nothing happens until someone sells something.  ~ Henry Ford Leads are the life blood of all companies.  Without leads, you can’t then actually sell.  This quote above by Mr. Ford is as true today as when he first uttered those words – “Nothing happens until someone sells something”. So, it’s natural to put focus, money…

Marketing truly is at the cross roads of all internal departments in an organization. Marketers closely work with all functional areas – which is one of the reasons that marketing is the most exciting profession of all. (No, there is no bias on my part with that statement. None at all.) What do I mean…

The Power of Music – and how I use it in my daily life   “Music is a moral law. It gives soul to the universe, wings to the mind, flight to the imagination, and charm and gaiety to life and to everything.” – Plato The power of music has always played an important part in my…

I was queasy. Yes, I was physically ill. (I know. You’re thinking, “thanks for sharing, Bill!”  But please read on.) So when was this? This was my state of mind years ago, not long after ECS got off the ground, and long before we had worked with companies across a diverse 26 industries (and counting)….

When we first started our business years ago, CRM (customer relationship management) systems were simple programs that were little more than contact databases.  Your choice was Act! or… Act!.  It was a HUGE upgrade from the tickler file shoebox of 3 x 5 cards that we all knew and loved. Fast forward a few years…