Blog

Congratulations! You’ve decided to seek a new – or perhaps your first – CRM for your business in the coming months. It’s a great decision as it will most definitely help drive your ROI. Customer relationship management (CRM) is a technology that manages your company’s relationships, interactions, sales histories, and more with your past, current,…

Happy holidays to everyone! It’s fair to say most everyone is looking forward to the start of 2021 – more than ever we look to January 1st as a fresh start. 2020 has been a hell of a ride. As gift-giving is a tradition for many at this time of year, we want to do…

transformation

“Life’s under no obligation to give us what we expect. We take what we get and are thankful it’s no worse than it is.”  ~ Margaret Mitchell It’s been a wild ride in 2020 – there have been many, many challenges to face and overcome. But along the way, there have been many blessings and…

kelley journey blog africa

Kelley Nelson recently joined the ECS team. She has a fascinating background that is both multi-cultural from a personal view, and multi-industry and multi-faceted from a professional vantage point. Where did you grow up? It wasn’t the U.S., was it? Kelley: Right, I didn’t grow up in the United States! I was raised in Cape…

problem solver

How many times have you heard come from the mouth of a business leader or consultant: “I like to solve problems!”? These professionals who utter these words wear their ability to solve problems as a proud badge – and feel that it somehow makes them unique. Let’s discuss this for a moment. I’d suggest that…

Incentive, Year End Bonus

This post is authored by Ajay Joshi, ECS Partner. Find out more about Ajay here and the deep range of the ECS team’s sales expertise and experience here.  Are you unsure of what to do with your sales compensation plans in 2020? You’re not alone. Many businesses share your predicament during these times of uncertainty….

books

Seeking your next book? Look no further – the ECS team has you covered with both fiction and non-fiction ideas! Our team loves great reads, podcasts, movies, music and more – this blog covers some book recommendations that our team has read over the last few months. And we are always searching for the next…

HR hiring

ECS NOTE: To learn more about Customer Stratification, the focus of this article, be sure to sign up for ECS’s upcoming webinar which will take place on September 10th! I have had the good fortune and privilege of spending twenty-plus years leading small, medium, and large teams with growth and profitability responsibility. Every year except…

Ajay Joshi Journey Blog Photo

Prospering through change has been a central theme in my life, as I have learned new languages, adapted to cultures, plus built and rebuilt networks. By the time I turned 13, I had moved seven times and spoke four languages. In retrospect this sounds cool, but at as a teenager trying to make friends, I…

grandpa blog

I grew up in an entrepreneurial-driven family.  In 1972, my grandfather, after spending his life at Ford Motor Company, retired.  He decided it was time to become a business owner with support of my parents, along with my uncle and aunt.  And from here, Keck Hardware was born in Trenton, Michigan. For over 40 years…