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Seeking your next book? Look no further – the ECS team has you covered with both fiction and non-fiction ideas! Our team loves great reads, podcasts, movies, music and more – this blog covers some book recommendations that our team has read over the last few months. And we are always searching for the next…

ECS NOTE: To learn more about Customer Stratification, the focus of this article, be sure to sign up for ECS’s upcoming webinar which will take place on September 10th! I have had the good fortune and privilege of spending twenty-plus years leading small, medium, and large teams with growth and profitability responsibility. Every year except…

Prospering through change has been a central theme in my life, as I have learned new languages, adapted to cultures, plus built and rebuilt networks. By the time I turned 13, I had moved seven times and spoke four languages. In retrospect this sounds cool, but at as a teenager trying to make friends, I…

I grew up in an entrepreneurial-driven family.  In 1972, my grandfather, after spending his life at Ford Motor Company, retired.  He decided it was time to become a business owner with support of my parents, along with my uncle and aunt.  And from here, Keck Hardware was born in Trenton, Michigan. For over 40 years…

It goes without saying: the world has changed dramatically since March. It will only continue to change more and more and rapidly as we continue to progress through our continuing to change new world. And as part of the overall change that has taken place over the last four months, we’ll venture a guess that…

I was born and raised in West Philadelphia. My family didn’t have much of a lawn to mow, leaves to rake, or a garden to keep up with. So naturally, I turned to landscaping for a summer job during college. I figured I’d be able to work outdoors and get in shape, and as an…

Sales isn’t about ‘closing’ as much as it is about benefiting client relationships by building and monetizing the relationships their growth demands. For my philosophy to make more sense, I’ll share my story and background with you. I was raised in a loving home by a mother who ran a successful card and gift shop…

Life under the COVID-19 emergency continues, though there is now a shift in the discussion as to how and when people will return to work. While some states are starting to open (to differing degrees), it still is a crazy time and we continue to evolve our ways. Part 1 of this two-part series gave…

How do you describe life during the COVID-19 emergency? It’s fair to say this is a crazy time, and literally everyone has made (and continues to make) major adjustments to life. Conversations on a recent ECS team call went off on a tangent, as discussion turned to what we are missing during the pandemic. We…

It is critical to start planning now for how you will return to post-pandemic business operations.  While now may not feel like the right time to you, just trust me when I say you should be actively figuring out how you will ramp back up. You need to develop contingency plans, and consider and outline…