Category: Strategic Planning

ECS NOTE: To learn more about Customer Stratification, the focus of this article, be sure to sign up for ECS’s upcoming webinar which will take place on September 10th! I have had the good fortune and privilege of spending twenty-plus years leading small, medium, and large teams with growth and profitability responsibility. Every year except…

I grew up in an entrepreneurial-driven family.  In 1972, my grandfather, after spending his life at Ford Motor Company, retired.  He decided it was time to become a business owner with support of my parents, along with my uncle and aunt.  And from here, Keck Hardware was born in Trenton, Michigan. For over 40 years…

It is critical to start planning now for how you will return to post-pandemic business operations.  While now may not feel like the right time to you, just trust me when I say you should be actively figuring out how you will ramp back up. You need to develop contingency plans, and consider and outline…

If you run a mid-sized business, hiring a CFO for the long-term success of your company is one of the most critical decisions you’ll make.  A strong CFO will help drive the business to your vision, and will provide you with leadership and guidance necessary for your team to get to the next level. How…

Yes, stop and smell see the roses! Picture a person walking down a busy street, head down, engrossed in some app on their smartphone, and then crossing that street, still not paying attention and … you can guess what happens next. In today’s “head-down” world, are you treating your business the same way?  Is this you:…