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Being a CEO is tough.  Being a new CEO is even tougher. There are lessons to learn, often complicated by your own team members. I was having lunch with a recently appointed CEO of a small manufacturing company and I asked “How are sales?”  The answer in a nutshell: “Not good.” She explained that sales were…

The title of this post was inspired by a collaboration between Dave Bookbinder, Valuation Expert and Best-Selling Author; and David Nast, Talent Optimization Consultant, Workplace Behavior Expert and Award-Winning Business Coach (plus co-author of the following article). Adding value to our customers is at the core of everything we do. Whether it’s a blog post,…

The following is a guest post created by DirectLync’s Head of Marketing, Christine Williams. DirectLync, an ECS strategic partner, offers small businesses an all-in-one digital marketing platform to achieve their sales & marketing goals. To learn more about their product and services, visit www.directlync.com. Most small businesses have a website. Whether you built it yourself or used an agency,…

Have you gotten great advice over the years? All of us at ECS have! Great advice, given at the right time, is always so valuable.  The right advice, taken with an open mind, can impact your entire life and help you achieve heights you never thought possible. Here are some of our team favorites that we’ve…

“If everything seems under control, you’re not going fast enough.”  – Mario Andretti If you haven’t noticed, the speed of business today is accelerating. Where customers would wait a few weeks for a product or service just three short years ago, they now want it in a few days.  And long gone are the days that your loyal…

Who doesn’t love movie quotes?  They have a way of inspiring us and of making us laugh. And, of course, the best ones are incredibly memorable. At ECS, we are all fans of great movie quotes and find that there are some – actually quite a few – that are tied to business and the…

Over the years and through the course of working with 100+ companies, we at ECS have watched some select, great leaders effectively drive their business and deliver fantastic results. These leaders routinely exceed revenue goals and achieve double digit growth with similar profitability levels.  And perhaps even more impressively, the employees of these companies really…

Margo Michel joined ECS earlier this year, and has been asked how she came to be a part of the team.  Here, she shares her story in her own words. Some background information: over the past 20+ years, Margo has accumulated considerable CRM (customer relationship management) experience working for startups and small, high growth companies. …

Over the last six years I have been a founding member of a business transformation firm (aka Empirical Consulting Solutions / ECS), and acquired a dental practice in Narberth (my better half is a dentist). Without a doubt, I have learned many-a-lesson during this time. Top 10 reasons you should never start your own business:…

This is a joint piece written by Bill Morrow, prior VP of Sales & ECS Managing Partner, and Harriet Stein, a leader in the field of Mindfulness & Owner of Big Toe in the Water. “Sales is about people. The more we are able to be in the moment, pay full attention to what’s happening…