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Your brand is scrutinized – in many cases subconsciously – the moment someone sees or reads something with your name attached to it. It could be your website, or a proposal you submit. It could be your LinkedIn profile, an email, or a press release. It could be your marketing collateral, or a social media…

If you haven’t noticed, the business world is changing at an ever-quicker rate each year. And these rapid changes are particularly difficult on small- and medium-sized business. By the time you catch up to the latest customer wants, technology or marketing approach – the world has advanced one more time, and you’ve fallen behind yet…

Attracting and hiring the right talent is mission critical.  With unemployment under 3 percent in some areas of the country, it’s not uncommon for us to hear of job openings sitting unfilled for months, or even more than a year!  This is not good for any business as it looks to achieve its goals –…

When I started in sales, my CRM (customer relationship management) “system” was a shoebox filled with 3 x 5 cards and a spiral bound calendar.  I’d fill out tracking sheets on the “hot prospects” and report my calls to a voicemail box. And then there were the KPIs (did we even call them KPIs then?!)…

Don’t Just Look at the Finances to Improve Earnings If you’ve spent any time in the business world, you know the drill. Each month, the reports are compiled and sent to the executive team. You pour through the reports, looking for the good, the bad and the ugly. The good you celebrate for a few…

Over the years, I have marveled at leaders, speakers and influencers who demonstrate the ability to stay relevant year after year, decade after decade. I have had the good fortune to study and in many cases, meet quite few. Two leaders that stand-out are The Vanguard Group’s John C. Bogle and JPMorgan Chase’s Jamie Dimon. …

I am one of those people who loves great quotes; I truly appreciate the art and science behind taking a select few words and putting them together in a way where the result is something profound. Over the years, I’ve pulled aside some great ones that really “reach” me. And while there are fantastic marketing…

Business technology is changing at a fast & furious pace. It seems like every day I see a new CRM, a “groundbreaking” marketing automation tool, the latest sales automation app, a “souped-up” time and attendance software – or any other number of new programs. What do they all have in common: they promise by using…

Imagine that your business isn’t doing so well. Let’s say sales are down (or are flat) in your company and have been for a while; it certainly makes sense that you’d look to improve poor results. You look around and it seems to you that sales training is an option that might help. You think…

Admit it…you want the secret formula to catapult your sales. Right? “Do what I tell you and the big sales will follow.” “For only $99 you can learn the magic and increase sales by 300%!” But, I’m sorry to tell you, it just doesn’t work that way. Any “snake oil” sales trainer that tells you…