Category: Management

If you missed Part 1 of our series, Choosing the Right CRM for Your Business, read it here. In Part 1 of our recent CRM blog series, we congratulated your team for the decision to either look for a new CRM to catapult your business growth, or to upgrade your CRM system to take your…

Happy holidays to everyone! It’s fair to say most everyone is looking forward to the start of 2021 – more than ever we look to January 1st as a fresh start. 2020 has been a hell of a ride. As gift-giving is a tradition for many at this time of year, we want to do…

I grew up in an entrepreneurial-driven family.  In 1972, my grandfather, after spending his life at Ford Motor Company, retired.  He decided it was time to become a business owner with support of my parents, along with my uncle and aunt.  And from here, Keck Hardware was born in Trenton, Michigan. For over 40 years…

It goes without saying: the world has changed dramatically since March. It will only continue to change more and more and rapidly as we continue to progress through our continuing to change new world. And as part of the overall change that has taken place over the last four months, we’ll venture a guess that…

It is critical to start planning now for how you will return to post-pandemic business operations.  While now may not feel like the right time to you, just trust me when I say you should be actively figuring out how you will ramp back up. You need to develop contingency plans, and consider and outline…

At ECS we’ve been fielding a lot of questions on how to handle all different aspects of business in light of our current environment. This is new territory for us all. No topic is more important than HR, as great people are the engine to your business and do truly help fuel our economy. HR…

Our world, at least for the time being, is changing rapidly and dramatically. In-person interaction is retracting or ceasing altogether, depending on where you are located. (And expect things to change again this afternoon or tomorrow morning.) This is an unprecedented step in the business world. For me, the wake-up call hit me smack in…

When people strive to raise the intelligence in the room, teams become smarter. Surround yourself with people who focus more on improving others than proving themselves. ~ Adam Grant When I got into business in the 1990s, everything was about climbing the ladder.  I was told that I’d have to suck it up as a…

Yes, stop and smell see the roses! Picture a person walking down a busy street, head down, engrossed in some app on their smartphone, and then crossing that street, still not paying attention and … you can guess what happens next. In today’s “head-down” world, are you treating your business the same way?  Is this you:…

Being a CEO is tough.  Being a new CEO is even tougher. There are lessons to learn, often complicated by your own team members. I was having lunch with a recently appointed CEO of a small manufacturing company and I asked “How are sales?”  The answer in a nutshell: “Not good.” She explained that sales were…