Category: Management

It is critical to start planning now for how you will return to post-pandemic business operations.  While now may not feel like the right time to you, just trust me when I say you should be actively figuring out how you will ramp back up. You need to develop contingency plans, and consider and outline…

At ECS we’ve been fielding a lot of questions on how to handle all different aspects of business in light of our current environment. This is new territory for us all. No topic is more important than HR, as great people are the engine to your business and do truly help fuel our economy. HR…

Our world, at least for the time being, is changing rapidly and dramatically. In-person interaction is retracting or ceasing altogether, depending on where you are located. (And expect things to change again this afternoon or tomorrow morning.) This is an unprecedented step in the business world. For me, the wake-up call hit me smack in…

When people strive to raise the intelligence in the room, teams become smarter. Surround yourself with people who focus more on improving others than proving themselves. ~ Adam Grant When I got into business in the 1990s, everything was about climbing the ladder.  I was told that I’d have to suck it up as a…

Yes, stop and smell see the roses! Picture a person walking down a busy street, head down, engrossed in some app on their smartphone, and then crossing that street, still not paying attention and … you can guess what happens next. In today’s “head-down” world, are you treating your business the same way?  Is this you:…

Being a CEO is tough.  Being a new CEO is even tougher. There are lessons to learn, often complicated by your own team members. I was having lunch with a recently appointed CEO of a small manufacturing company and I asked “How are sales?”  The answer in a nutshell: “Not good.” She explained that sales were…

The title of this post was inspired by a collaboration between Dave Bookbinder, Valuation Expert and Best-Selling Author; and David Nast, Talent Optimization Consultant, Workplace Behavior Expert and Award-Winning Business Coach (plus co-author of the following article). Adding value to our customers is at the core of everything we do. Whether it’s a blog post,…

“If everything seems under control, you’re not going fast enough.”  – Mario Andretti If you haven’t noticed, the speed of business today is accelerating. Where customers would wait a few weeks for a product or service just three short years ago, they now want it in a few days.  And long gone are the days that your loyal…

Who doesn’t love movie quotes?  They have a way of inspiring us and of making us laugh. And, of course, the best ones are incredibly memorable. At ECS, we are all fans of great movie quotes and find that there are some – actually quite a few – that are tied to business and the…

Over the years and through the course of working with 100+ companies, we at ECS have watched some select, great leaders effectively drive their business and deliver fantastic results. These leaders routinely exceed revenue goals and achieve double digit growth with similar profitability levels.  And perhaps even more impressively, the employees of these companies really…