Approach
We focus on empowering your people to become part of the change that will enable your business to achieve lasting success.
Define
Create a project charter, clearly articulating the business problem, goal, potential resources, project scope and high-level project timeline.
closeMeasure & Analyze
Map out the current process, collect reliable measurement data to establish a baseline as the basis for performance improvement. Identify the cause of the problem, analyze the data and process in an effort to narrow and verify the root causes.
closeStrategy
Develop Strategy
Create a detailed strategy with recommendations for improvement, implementation, disciplined execution and sustainability.
closeCreate Improvement Plan
Detailed improvement plan, based on Empirical recommendations is developed with the client team. Plan will address specific issues, reduce inefficiencies, opportunities, evaluate and align talent, and maximize the value of current assets.
closeImplement
Implementation is executed using a disciplined and collaborative approach that will empower the client team to manage new systems and processes going forward.
closeand
Sustain
Control, Measure, and Sustain
Develop a formal transition strategy through a change control plan that enables your team to measure and monitor performance and drive sustainable change.
closeStop At This Point
Our agency had the pleasure of working
Theresa Kravcak CPIA, Chief Operating Officer Operations, Emmanuel Insurance
with the ECS team to assist in implementing an on-boarding process for new hires. ECS has assisted every step of the
way and given valuable insights as to which methods work and which don’t.
We lacked a formal sales process, metrics, and
Mitch Gyger COO, OPS Security Group
quantitative analysis to really understand what drives
new business in our many different service offerings.
In six months, that completely changed.
In the four months we’ve worked with ECS,
Brendan Kelly President, HealthFirst
our sales pipeline has grown tremendously.
We would highly recommend ECS
Caryn Coff Owner & Executive Director, Visiting Angels
to anyone who is serious about making changes in their company to take them to the next level.
ECS uncovered key insights and pain points that they translated into an action plan.
Mark J. Snyder SVP, Brock & Co.
I have collaborated with the ECS team since their
Michael Riley President and CEO, Riley Sales, Inc.
inception in 2013. The ECS team has advised
Riley Sales on a wide variety of opportunities in Operations, Sales, and Human Resources.