Implementing a CRM for your business can be daunting. There are many moving parts, ranging from picking the right platform to migrating data, from developing the right sales process and incorporating engaging emails into your communications flow, to integrating other critical systems. How do you get it all right?
The team at ECS has the experience and expertise to build a system that delivers what you need. We start by understanding your needs and wants, then develop a plan that fits those outcomes.
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Why Empirical?
We are experienced sales leaders and process developers, not code writers. We start with your sales process first and build from there.
HUBSPOT & PIPEDRIVE EXPERTS
Customize Your Needs
Best Practices
OPTIMIZATION
Our Process
- We take the time to understand your sales process to build your new CRM foundation that matches the customer journey
- We provide end-to-end integration support that pulls together the critical systems you need
- With your input, we develop necessary data fields that allow for easy and efficient data entry – paired with workflow automations that take out repetitive tasks
- We import your historic data into your new CRM
- We provide all needed training: end-users on the day-to-day usage; sales leader on how to use the system to manage sales; CRM administrator on how to update the system going forward
- We develop comprehensive and bespoke reporting & dashboards
- A mobile app allows for seamless use of the system in the field
Want to learn more?
Book a free Customer Relations Management (CRM) consultation and find out how we can help you build, grow, and expand your business.