CRM Integration
The right tools to build the right kind of relationships
CRM programs that crank up your customer engagement
The goal is simple: Improve business relationships to grow your business. So your CRM system should keep your company stay connected to customers, streamline processes, and improve profitability.
In fact, it can help build relationships with all different kinds of people — including customers, service users, colleagues, or suppliers so finding and implementing the right system can make all the difference in finding success. That’s where we come in.
From helping choose the right CRM solution to content systems and processes, to training your staff and recommending the best practices for future growth, we’ve got just what you need, when you need it most.
We have the expertise you need
- Picking the Right CRM: Determining which CRM system best meets your unique business needs.
- Sales Process Design: Developing your unique sales process for input into the CRM that takes into account today’s best practices.
- Simple to Complex Builds: Implementing the right kind of CRM for you – not too much, not too little. What you need, when you need it.
- Integrations & Automations: Identifying the right apps to integrate, plus the automations to make your sales process seamless.
- Dashboards & Reporting: Giving you insight into your business and building systems that track performance.
- CRM Training: Working with your teams to show them the ins and outs of your CRM platform — and how to make it work for them.
- On-Demand Support: Providing you with the CRM development support you need when you need it.
Compelling and emotional/thought provoking quote from one of our clients about how great we are to work with. VoCall would be great here.
Paul Cox
Founder, Magic Medical Solutions
EBOOK:
How to Increase Marketing’s Contribution to Qualified Pipeline in 4 Easy Steps
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We work with you – filling in the gaps – no matter the industry and helping youalign strategy and tactics. Because we think that with the right mix of brand awareness, great messaging, stellar demand generation, quality leads and a pipeline, make it easy to close a deal.
Of course, your organization’s needs are unique – you may need a new CRM solution or need to reexamine your unique selling proposition. Or perhaps it’s a website redesign or email marketing campaign.
We come in with a set of fresh eyes to look objectively what you have in place, and then will develop a plan to get you where you need to be. Nothing more, nothing less.
Marketing & Communications
From building brands and crafting messages to creating compelling content that draws people in and triggers action to designing digital media that stands out in both form and function…we’ve got the team for you.
Sales & Sales Operations
From building a defined sales process that aligns with your strategy, strengths, and value proposition to helping equip your sales teams with processes and expertise that open doors and close deals…we’ve got the team for you.
Customer Relations
From helping you choose the right customer relationship management solution to content systems and processes to training your staff and recommending the best practices for future growth…we’ve got the team for you.
The Empirical Approach
MOST CONSULTANCIES
MOST AGENCIES
DEFINE THE PROJECT
ANALYZE MEASURE
DEVELOP STRATEGY
CREATE A PLAN
IMPLEMENT IT
CONTROL, MEASURE & SUSTAIN
DEFINE THE PROJECT
Create a project charter, clearly articulating the business problem, goal, potential resources, project scope and high-level project timeline.
ANALYZE MEASURE
Map out the current process, collect reliable measurement data to establish a baseline as the basis for performance improvement. Identify the cause of the problem, analyze the data and process in an effort to narrow and verify the root causes.
DEVELOP STRATEGY
Create a detailed strategy with recommendations for improvement, implementation, disciplined execution and sustainability.
CREATE A PLAN
Detailed improvement plan, based on Empirical recommendations is developed with the client team. Plan will address specific issues, reduce inefficiencies, opportunities, evaluate and align talent, and maximize the value of current assets.
IMPLEMENT IT
Implementation is executed using a disciplined and collaborative approach that will empower the client team to manage new systems and processes going forward.
CONTROL, MEASURE & SUSTAIN
Develop a formal transition strategy through a change control plan that enables your team to measure and monitor performance and drive sustainable change.
The goal of CRM integration is to host complete, accurate data to give you a complete picture of your business, your customers, and where they are in the sales journey.”
Chris Lee
Managing Partner
Success Stories
We hate to brag, but we’ve helped companies just like yours grow their business. Here are a few great examples of what your team can expect from Empirical.
Let's discover what we can accomplish together..
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