Category: Business Transformation

It happens to the best of us. You grow busier and busier.  Your work day becomes all-consuming. Your business begins to take over your life.  You work 12-hour days, get home exhausted, have minimal time to eat and sleep, and then you do it all over again the next day.  Things start to slip, revenue…

As Farmers Insurance says it, ‘we know a thing or two, because we’ve seen a thing or two’. While we at ECS can’t tell you much about how to handle a tree branch falling on your car, we can give solid insight into your CRM (customer relationship management) system.  And we’d like to share with…

We all know that innovation is absolutely necessary in today’s business climate.  If you’re not looking to improve, get better and yes, actually change – your competitors are passing you by. In ECS’s history, our team has seen amazing successes (including companies that came out of the brink of bankruptcy to report record growth) –…

Yes, stop and smell see the roses! Picture a person walking down a busy street, head down, engrossed in some app on their smartphone, and then crossing that street, still not paying attention and … you can guess what happens next. In today’s “head-down” world, are you treating your business the same way?  Is this you:…

Running a business is never easy. New challenges pop up every day – sometimes every hour – and you and your team must wear multiple hats in order to get everything done. It’s the “all hands on deck” scenario. You’ve likely thought about how to improve this situation, where it becomes clear we see the…

Have you gotten great advice over the years? All of us at ECS have! Great advice, given at the right time, is always so valuable.  The right advice, taken with an open mind, can impact your entire life and help you achieve heights you never thought possible. Here are some of our team favorites that we’ve…

“If everything seems under control, you’re not going fast enough.”  – Mario Andretti If you haven’t noticed, the speed of business today is accelerating. Where customers would wait a few weeks for a product or service just three short years ago, they now want it in a few days.  And long gone are the days that your loyal…

Who doesn’t love movie quotes?  They have a way of inspiring us and of making us laugh. And, of course, the best ones are incredibly memorable. At ECS, we are all fans of great movie quotes and find that there are some – actually quite a few – that are tied to business and the…

Margo Michel joined ECS earlier this year, and has been asked how she came to be a part of the team.  Here, she shares her story in her own words. Some background information: over the past 20+ years, Margo has accumulated considerable CRM (customer relationship management) experience working for startups and small, high growth companies. …

We are a few weeks into the New Year and hopefully everyone has stuck with their New Year’s resolutions.  Mine are the usual ones: eat less, drink less, exercise more; in other words, I aim to get fitter in 2019. The New Year is a trigger for us to take stock of where we are. …